21 Club Strategies & Insights

Time Management

• Conducting Team Huddles
• Starting tasks with AI, but not ending with it
• Using a live timer for meetings
• Utilizing time blocking strategies
• Setting goals to accomplish two to three tasks per day
• Delegating tasks when necessary
• Removing distractions such as phones and other screens

Customer Service

• Make customers feel heard and not rushed
• Listen carefully & remind customers that all solutions come with a price
• Sometimes, losing a customer happens simply because a competitor performs better
• Meet individuals at their level
• Encourage delegation and maintaining direct eye contact
• Driving 10% more business from existing clients to reduce dependence on chasing leads
• Encourage authenticity and sincerity
• Sending previous and current clients an annual gift so they never forget you